![]() |
Management Information |
|
|
Summertime Blues
It's hard to believe the year will be half over in just a few weeks. All the planning you did is either turning out great, coming along slowly but surely or hasn't really gotten off the ground because other issues keep getting in the way. With so many things to distract you from your small business this time of year - like outdoor activities, yard work, vacations and the kids being home from school, just to name a few - the next 90 days often fly by and you find yourself further down the road and farther away from accomplishing your goals. The key to avoiding the Summertime Blues and running in place until September is to conduct a mid-year check-up. Success Handler Action: With your team, spend some time discussing what you've accomplished so far this year. Focus on the positive things occurring in your small business. Celebrate your successes - however small they are - so everyone recognizes there are indeed good things happening. Here are some questions to help you get started: ~ What is the best thing you've done as a company this year? ~ Why are you better today than six months ago? ~ Which part of your business has improved the most this year? ~ What are some of the good comments you've heard from your customers? ~ How have you personally helped your team achieve their goals? We get so busy trying to survive the daily onslaught of crises that it's easy to forget to look at the big picture - to step away from the grind and remember even minor progress is still progress. It's important to stay focused on continuous improvement, striving every day to become a little better. The Japanese call this management philosophy "Kaizen" - making incremental progress one day at a time. Success Handler Action: Review the goals you made at the beginning of the year. Take a candid look at what you set out to do and whether you're actually doing it. Gather your team and talk about the reasons you're not achieving the forward momentum you expected. Instead of dwelling on what isn't happening, choose five attainable goals from your list and create action plans for accomplishing them. Assign specific responsibilities and timelines for completing each item. To help everyone understand the importance of their role in making the second half of the year remarkable, follow these five steps: 1. Ask your team to repeat their responsibilities, and if they have questions about their parts. 2. Create a buddy system in which two employees work together to ensure accountability. 3. Post the action plans in a visible place where everyone sees them each day. 4. Encourage team members to look for opportunities to help each other reach their goals. 5. Cheer for small victories by blowing a whistle and recognizing deserving employees. Rather than overwhelming everyone with yet another plan for changing the way you operate your small business, limit yourself to these five goals - focusing on what each person needs to do to complete his/her pieces. Bring your team together each week for a brief 15-minute discussion in which every member provides an update on their progress. Encourage them to share roadblocks that are preventing them from moving forward, and work on solutions for overcoming delays. It is important to take time to plan the direction of your small business. However, the only way to achieve your goals is to actively work the plan. Do this every day, and you'll find there actually is a cure for the Summertime Blues. Copyright © 2004 by Success Handler, LLC. All rights reserved. The Coach, David Handler, is the founder of Success Handler, (http://www.successhandler.com), and specializes in helping small business leaders find clarity and take action. He understands the challenges of running a business, because he's been there - as a small business owner, franchisee, franchisor, corporate leader and trainer. Much like sports coaches, his coaching will show you how to compete on a level playing field in your industry.
MORE RESOURCES: |
RELATED ARTICLES
Creativity and Innovation Management: Specialisation or Generalisation? Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas. Allan Kempert Discovers That Truly All You Gotta Do Is Ask A year or so ago, I met Allan Kempert. Allan was the Quality Assurance Supervisor for a metal stamping company in Ontario, and just completed Norman Bodek's book, The Idea Generator, Quick and Easy Kaizen. Improving Patient Sensitivity in Doctors and Hospital Staff COMPANY/ORGANIZATIONA South Florida hospital. The CEO of the hospital saw the need to provide exceptional customer service to differentiate itself from the competition and avoid being acquired. Performance Appraisals: Nightmares or Sweet Dreams Some managers think of performance appraisal meetings and recollections of torn Achilles' heels or root canals immediately surface. They're sort of "been there, don't want to go again" situations. Creating A Vision - Bringing Your Dreams Into Reality Do you have some goals you want to achieve or dreams you want to fulfill? A useful tool in reaching the outcomes you desire is the creation of a vision, which can be short or long-term. I recommend writing down specifics to add clarity and focus. The Permissive Environment is the Suspect The permissive and participatory conduct which most employees take for granted, eventually escalates into the more serious assaultive behavior commonly referred to as employee on employee workplace violence starts with innuendos, a bad word, or simple jokes taken out of context or used to inflame another. Initiation of a proper and thorough investigation is possible under the auspices of a Threat Assessment Team. Take The Guesswork Out Of Problem Solving In today's chaotic world and uncertain economic times too many good people are burdened by too many problems that seem insurmountable and too many businesses find it increasingly difficult to compete effectively. The old traditional methods of finding solutions to these problems don't seem to work like they used to. Focus and Shoot One of my earliest childhood memories is watching Lew Alcindor (Kareem Abdul-Jabbar) win his third Most Outstanding Player award while leading UCLA to its third straight NCAA title in 1969. Of course, March Madness? is now ingrained in our sports psyche. Small Business Checking Accounts ACCOUNTING AND BILLINGCHECK BOOKSWe recommend that you maintain a business checking account in addition to a small business credit card merchant account so that you can take credit cards from purchasers. This way you will know exactly how much is going into your merchant account and how much of your volume percentage is being done through credit card usage. Management Apathy I recently received a most interesting phone call.When I answered the phone, I immediately recognized the name of the company as one of the most visible distributors in our construction supply industry. ISO 9001 Registration - 8 Steps for Success You've made the plans, built the quality system and conducted the audit. So how do you register your company as ISO 9001 conformant? And how can you be sure you're getting the most value for your investment? Here's how the process works. Business Innovation - Core Competency and Competitive Advantage Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas. Human Resources: The Misidentified Subject Interest in the field of human resources has exploded in recent years due to the promises it offers for a better understanding of human beings at work. The term is now as ubiquitous as it has once been obscure. Problem Solving When problem solving, you may recognize that you were working on a symptom instead of the problem. An analysis of the more clearly defined problem may require an alteration to the objectives or the ideal solution. Tales from the Corporate Frontlines: Senior Management and Directional Change This article relates to the Senior/Top Level management of an organization, and how a huge vision of directional change translates into the day-to-day operation of the company. AlphaMeasure defines senior management as the team of individuals at the highest level who have the day-to-day responsibilities of operating the organization. Show Me the Money! Are you ready to raise money for your startup?Leslie Mitts, Managing Practice Leader at the Wharton SBDC and Lead Advisor for the Wharton Venture Initiation Program, tells us that most entrepreneurs coming through her programs are focused on raising capital, even though there are higher priorities in many of their businesses. Since fresh dollars help drive the business engine, this is a natural entrepreneurial concern. The Inferno of the Finance Director Sometimes, I harbour a suspicion that Dante was a Financial Director. His famous work, "The Inferno", is such an accurate description of the job that it cannot be otherwise. What Every Manager Should Know About How to Reduce the High Cost of Employee Absenteeism Employers pay a high price for absenteeism, often more than they may realize, in terms of both financial and production losses and employee morale. Managers may view the tasks of finding a substitute employee as a short-term inconvenience; however, absenteeism frequently has more serious long-term effects. The Paradox of Job Enrichment Ellen was a clerk working for a large insurance company. One day, she spotted a glaring discrepancy in a form she was typing. Problem-Solving Success Tip: Look For Sponsors And Solution Owners Look for sponsors and solution owners rather than problem owners.Everyone participating in the situation owns the problem, like it or not-and nobody likes it. |
| home | site map |
| © 2006 |