![]() |
Management Information |
|
|
Is A Bad Attitude Permanent
Today there is great weight put on a person's attitude.It is as if this is something for which they are individually responsible and should be held to account for. The inference seems to be that no matter what you do the way that you approach it is your responsibility. For example, you work for a meat wholesaler and your job is to get up and four O'clock every morning to be at work for five.You spend the next twelve hours throwing large lumps of meat around then go home to rest and get ready to do it all over again the next day. At five O'clock in the morning you are up for it. You work with a great bunch of guys and you get to spend a lot of your time interacting with the buyers and it feels good to be able to brighten their day. You have a good attitude and are looking forward to the day. At half past six you drop a side of beef that was thrown to you by a colleague. It happens. Unfortunately the drop was seen by the new manager who says, "You, my office, now!" He goes on to tell you many secrets about how to handle meat.How much it costs, how he doesn't expect people who work for him to act like clowns, how bad it makes the company look and exactly what will happen to you if he ever catches you horsing round again. When he has finished you go back out to the shop, how do you feel? How is your attitude? And who is responsible for it? Are you full of the joys of spring or do you spend your day morose and resentful trying to work out a way to get your revenge on the manager? Attitude is our responsibility, but not only our own attitude. We are responsible for the attitude of those around us and they are responsible for ours. Until we realise the power that we have over the attitude of others we will always run the risk of condemning another for a "Bad Attitude". We will lose the value that person could have brought to us if we had taken the time to find out why they had a "Bad Attitude" and what we could do about it by changing the environment that caused the "Bad attitude". Is a "Bad attitude" permanent? In reality there appears to be two ways that this question has been received. The first from those who react very strongly to the suggestion that they are not in complete control of their own attitude. The suggestion is that whatever anybody else does it has no effect on them and because they are an island everybody else should be an island too. The second group are those who have understood that the way others behave affects the way we feel and realise therefore that the way we behave has an affect on the way that others feel.The realisation is that we can create the environment in which others work, especially if we are the boss. This environment can be supportive and positive or dismissive and negative. This is a responsibility that we all have. If we choose to create a positive environment it is easy for others to be positive. If we create a negative environment it is very difficult for others to maintain a positive attitude. Interestingly there is a third view. This is that the way we react to stimuli changes over time suggesting that as we mature we are more able to deal with negative stimuli without affecting our attitude whereas the less mature approach is less controlled, a negative stimulus receiving an autometic negative reaction. This suggests two answers to the original question, Is a bad attitude permanent? One is that in the less mature the bad attitude is probably not permanent and is the result of a reaction against a negative experience. This suggests that by providing a positive experience it may be possible to change a bad attitude into a good attitude. In the more mature individual the attitude may be more permanent or just require more positive experiences to overcome the greater volume of negative experiences that person has been exposed to. Either way there can be no excuse for treating as permanent a bad attitude that was in all probability created by the person making the judgement. Peter A Hunter
MORE RESOURCES: |
RELATED ARTICLES
Innovation Management - Good Leadership Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas. Five Principles of Effective Communication The problem with communication is the illusion that it has occurred. George Bernard ShawI'm sure this has happened to you: a colleague has just done the exact opposite of what you wanted him to do. In Leadership, The Critical Convergence Drives Great Results The Leader's Fallacy lives! We subscribe to the Fallacy when we believe our enthusiasm over a particular leadership challenge is automatically reciprocated by the people we lead.If ignorance is bliss then leaders going around blithely adhering to the Leader's Fallacy have cornered the market on happiness. Taking on Six Sigma Programs - Guidelines for In-House and Outsourcing Decisions Based on a wild guess by a close associate of mine, there are well over 2,000 restaurants in the Manhattan area and its surrounding boroughs. Although I cannot validate the absolute accuracy of his count, I do trust it is in the ballpark, since he happens to be one of those guys who seem to know everything about everything in life (and more). How Bad Communication Can Hold You Back and How to Break Free of It The reason jobs are often not done right and employees are fired is because of lack of skill. Right? Wrong! Poor communication and ineffective human relations are the major causes. Prepare A Winning CV There is every chance that elements of this article may not be appropriate for everyone in every situation - and that's precisely the point! Every situation is different. No two projects are the same. Why Businesses Fail - And What You Can Do About It! Have you unintentionally set your business up for failure?No one sets out to fail! Most business owners read all thestatistics (maybe more than once) before they open theirdoors. Many know the reasons why businesses fail. Innovation Management - what are the practical impediments? Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Build Rapport Fast! - Eight Easy Steps Building rapport is all about creating a relationship, in the moment. And this is vital in business, education, friendships and many other areas of life. Lateral Thinking, Logical Thinking, Applied Creativity Certain processes enhance creative output and others enhance innovative output. Defining creativity as problem identification and idea generation and innovation as idea selection, development and commercialisation, this article will tackle stages two and three using the three-stage process of lateral thinking, logical thinking and applied creativity. Supplier Sees 53% Reduction in Out-of-Spec Orders Case Study The goal of perfection is a challenge. It is often viewed as an expensive process requiring large investments. Improved Communication to Improve Results Facilitating good communication can make the difference between a well oiled, effective team and disorganization and ambiguity. By following the tips below, you, the supervisor, can take steps toward improving communication with your employees:1. Recycling, Reverse Logistics and?..Candy The candy box is a container for all your favourite chew bars, gum and all your other favourite candy. A must-have for all kids and a great fashion accessory! The marketers are desperate for kids to user their box - so much so that they will soon be giving them away! There will be more about this new development later in this article, but before we get there, please consider HOW we get there: Pressure to Recycle The pressure for us to recycle and reuse goods has been steadily building these past few years and shows no sign of abating. Protect Your Organizations Proprietary Information The other day one of our overseas clients called in a state of near panic, to ask a question. At issue was whether they had unwittingly violated U. Effective Ways to Give Performance Feedback Consequences of Not Giving Effective FeedbackLet's take a look at some typical examples of what goes on in work environments when managers don't give good feedback.Example #1: John has been working at his new job for one month. Collections Management How long does it take your customers, clients or patients to pay you for the products or services you have provided?Have you developed a consistent collection management program?Your answer to the above questions is a leading indicator as to how well you collection management is. Sending an invoice doesn't always result in payment. Stop Going to Meetings - 10 Questions to Ask Before Attending a Meeting - Get More Productive We get invited to attend so many "meetings" but do we need to attend them all? Use these 10 questions to assess if you should attend that next meeting invitation.What is the agenda of the meeting? Don't attend a meeting without a clear agenda otherwise you are wasting time. Six Reasons to K.I.S.S. Six Reasons to K.I. Writing and Revising Your Life Story Change is not simple. Why do we repeat behavior that doesn't work? Those actions that lead to stifling debt, disappointing careers, or stuck relationships? Then do it harder, yet expect a different result? Why is it not obvious that trying to exit an old story by simply writing a "better ending" only recreates the same story, and ensures that we remain in it? That a thousand better endings to an old story don't create a new story? That the past cannot be changed and is a settled matter? That too often, we see ourselves as the victims of the stories that we author and the feelings we create?We actively construct what we think, feel, and experience. Implementation the Catalyst of Change for Management to Reach that Next Level of Success From the personal and professional experiences of other colleagues and myself, one of the more critical success factors for management is implementation. Through my observations, I have discovered that people and organization spend a great deal of resources including time, dollars and the cumulative total of the energy generated from these efforts to create business or strategic plans. |
| home | site map |
| © 2006 |